No Errands Mail connector: privacy
Effective 2026-09-21. This page covers the mail connector run by Maren Technologies LLC, a company organised in Missouri, United States. The general policy is at /privacy; where the two differ, this page governs the mail connector.
In one sentence: to mail a letter for you we need the addresses and the words that go on the paper, we pass them to the company that prints and posts it, we never store the content ourselves, and we cut the addresses down 30 days after the item is finished with, 60 days after sending at most.
What this connector receives
| What | Example | Why we need it |
|---|---|---|
| Recipient address | Name, company, street, city, state, ZIP | To address and deliver the item |
| Sender address | Your name and return address | Required on mail; used for returns |
| Letter content | The text, HTML, or PDF you are mailing | It is what gets printed |
| Postcard content | Your message and the image URL for the front | It is what gets printed |
| Print options | Pages, colour, double-sided, certified | To produce and price the item |
| Your email address | From when you created your API key | Receipts and support |
| Request metadata | Timestamp, IP address, endpoint, status | Security, rate limiting, debugging |
Addresses you only check with verify_address are not kept as mail records.
The result is cached for 24 hours so a repeat check is free, then deleted.
Why we have it
Only to do the thing you asked for: check an address, quote a price, print an item, post it, and tell you where it is. We do not use the content of your mail to train models, to build profiles, or for marketing.
Who we share it with
- PostGrid, our print and mail provider. They receive the recipient address, the sender address, and the content, because they physically print and post the item. They process it for us under contract and may not use it for their own purposes.
- The United States Postal Service, which carries the item and therefore sees the addresses on the outside.
- Stripe, if you buy credits. Stripe receives your email address and the amount. Card details go to Stripe directly, never to us.
- Our hosting provider, which runs our servers.
- Law enforcement or a court, if legally required.
We do not sell your data or share it for advertising.
Agents only act with your approval
If you reach this connector through an AI agent such as Meta's Muse, the agent uses an API key you created and stored in the agent's secure credential store. The connector brief the agent reads requires it to:
- check the recipient address and get a price first;
- show you the recipient, a summary of the content, and the total;
- get your explicit approval before every send;
- never invent a recipient address;
- stop, rather than retry, if you are out of credits.
Nothing is printed without that approval. Our responses to the agent contain data only, never instructions.
How long we keep it
| Data | Retention |
|---|---|
| Content of a letter or postcard, and postcard front image URLs | Never stored. They go straight to the print provider |
| Recipient and sender addresses on a mail record | 30 days after the item is delivered, returned, failed or cancelled, and never more than 60 days after it was sent: then cut to city, state and the first three ZIP digits |
| Mail record after that: kind, status, dates, amount charged | Kept with your billing history; it no longer identifies anyone |
| A saved copy of a request's result, kept so a retried request is answered without being repeated | Deleted once it is 24 hours old, by the next daily sweep |
| Address checks that did not lead to a send | Cached for 24 hours, then deleted |
| Billing ledger and receipts: amounts, dates and references, no addresses or content | At least 7 years, because tax rules require it |
| Technical logs | Up to 90 days. Rate-limit counters, which hold IP addresses, are deleted within 3 days |
Deleting your data
Ask your agent to delete your data and it calls delete_my_data, which cuts
the addresses on every mail record on your account down to city, state and the
first three ZIP digits straight away, whatever their age. It also deletes the saved copies of your recent results, erases the email address on your account and revokes your keys.
You can also email support@noerrands.com from the address on your account. We will revoke your keys and do the same within 30 days, keeping only what tax and legal rules require us to hold in the billing ledger.
You can also ask for a copy of what we hold, or ask us to correct it.
An item already handed to the postal service cannot be recalled, and the fact that it was sent stays in the billing ledger.
Other people's addresses
When you mail something, you are giving us another person's address. Only send to people you actually mean to contact, and stop if they ask you to. If someone contacts us to ask why they received mail, we will tell them the item came through our service on a customer's instruction, and we will honour a request to stop sending to their address.
Where this applies
United States addresses only. Requests are handled at the Cloudflare data centre nearest whoever sent them, which can be outside the United States, and our database is placed in North America. PostGrid, which prints and mails the item, is based in Canada. See where your data is processed.
Contact
Maren Technologies LLC, support@noerrands.com. General policy: /privacy. Connector terms: /connectors/mail/terms.