No Errands Fax connector: privacy
Effective 2026-09-21. This page covers the fax connector run by Maren Technologies LLC, a company organised in Missouri, United States. The general policy is at /privacy; where the two differ, this page governs the fax connector.
In one sentence: to send a fax we need the destination number and the document, we pass both to the company that operates the fax line, and we never store the document ourselves.
What this connector receives
| What | Example | Why we need it |
|---|---|---|
| Destination fax number | +14155550123 |
To place the call |
| Recipient name | The person or office you are faxing | Cover page and your own records |
| The document | A PDF at a URL you gave us, or text you wrote | It is what gets transmitted |
| Cover note | Up to 500 characters | It is printed on the cover page |
| Page count | Estimated, then corrected by the provider | To charge the right amount |
| Your email address | From when you created your API key | Receipts and support |
| Request metadata | Timestamp, IP address, endpoint, status | Security, rate limiting, debugging |
A fax often carries sensitive material: medical forms, insurance paperwork, court documents. Treat what you send accordingly, and see the retention table below for how long we hold it.
Why we have it
Only to send the fax you asked for, tell you whether it arrived, and charge the right amount. We do not read your documents, we do not use them to train models, and we do not use them for marketing.
Who we share it with
- Sinch, our fax provider, which operates the actual fax transmission. They receive the destination number and the document. They process it for us under contract and may not use it for their own purposes.
- The telephone network, which carries the call.
- Stripe, if you buy credits. Stripe receives your email address and the amount. Card details go to Stripe directly, never to us.
- Our hosting provider, which runs our servers.
- Law enforcement or a court, if legally required.
We do not sell your data or share it for advertising.
Documents you host yourself
If you give us a pdf_url, we fetch that URL to send the fax. Whoever hosts
that file can see that it was fetched. Use a link that is not guessable, and
take it down when you are done.
Agents only act with your approval
If you reach this connector through an AI agent such as Meta's Muse, the agent uses an API key you created and stored in the agent's secure credential store. The connector brief the agent reads requires it to:
- confirm the destination number with you and read it back, because a mistyped fax number sends your document to a stranger;
- confirm which document is being sent;
- show you the price and get your explicit approval before every send;
- stop, rather than retry, if you are out of credits or the send fails.
Nothing is transmitted without that approval. Our responses to the agent contain data only, never instructions.
How long we keep it
| Data | Retention |
|---|---|
| The document and cover note | Never stored. We fetch or render the document, hand it to the fax provider and keep no copy |
A pdf_url you supplied |
Never stored |
| Destination number and recipient name on a fax record | 30 days after the fax is delivered or fails, and never more than 60 days after it was sent: the number is cut to its last four digits and the name is deleted |
| Fax record after that: status, pages, dates, amount charged | Kept with your billing history; it no longer identifies anyone |
| A saved copy of a request's result, kept so a retried request is answered without being repeated | Deleted once it is 24 hours old, by the next daily sweep |
| Billing ledger and receipts: amounts, dates and references, no addresses or content | At least 7 years, because tax rules require it |
| Technical logs | Up to 90 days. Rate-limit counters, which hold IP addresses, are deleted within 3 days |
Deleting your data
Ask your agent to delete your data and it calls delete_my_data, which cuts
every destination number on your account to its last four digits and deletes
every recipient name straight away, whatever their age. It also deletes the saved copies of your recent results, erases the email address on your account and revokes your keys.
You can also email support@noerrands.com from the address on your account. We will revoke your keys and do the same within 30 days, keeping only what tax and legal rules require us to hold in the billing ledger.
You can also ask for a copy of what we hold, or ask us to correct it.
A fax already transmitted cannot be recalled, and the fact that it was sent stays in the billing ledger.
Other people's fax numbers
When you send a fax you are giving us someone else's number and, usually, information about a third party inside the document. Only fax people you mean to contact, and make sure you are allowed to send them that information.
Where this applies
United States and Canadian fax numbers. Requests are handled at the Cloudflare data centre nearest whoever sent them, which can be outside the United States, and our database is placed in North America. Sinch, our fax provider, is based in Sweden, and faxes go through its global endpoint, which picks the Sinch region that handles each fax, so a fax can be processed outside the United States. See where your data is processed.
Contact
Maren Technologies LLC, support@noerrands.com. General policy: /privacy. Connector terms: /connectors/fax/terms.